You should withdraw your money when your balance is enough. If you keep playing, you might lose everything. Juan365 will guide you on how to withdraw money to your account in just 5 minutes. Follow this article step by step.
1. Step-by-Step Withdrawal Guide

How to Cash Out Your Winnings
Step 1: Log in to your Juan365 account
Open the Juan365 website or app and sign in with your username and password. Make sure you’re on the real site – juan-365.net.ph – not some fake copy.
Step 2: Go to the Withdraw section
Look for “Wallet” or “Withdraw” in the menu. It’s usually at the top of the page or in your account dashboard. Click on it and you’ll see your current balance.
Step 3: Choose your preferred withdrawal method
You’ll see options like GCash, Maya, or Bank Transfer. Pick whichever one you used to deposit. More on why that matters in a bit.
Step 4: Enter the amount you want to withdraw
Type in how much you want to take out. Double-check the number – you don’t want to accidentally withdraw 10,000 when you meant 1,000. Also make sure your account details are correct. If your GCash number or bank account is wrong, your money will get stuck.
Step 5: Click Confirm and wait
Hit that confirm button and you’re done. The money usually shows up in 5-10 minutes. Sometimes faster, sometimes a bit longer depending on which method you used.
💡 Important: The name on your Juan365 account must match the name on your GCash, Maya, or bank account. If they don’t match, your withdrawal will get rejected.
2. Available Withdrawal Methods
Juan365 gives you several ways to get your money. Here’s what works and how fast each one is:
| Method | Processing Time | Minimum Limit | Notes |
| GCash | 5–10 minutes | ₱100 |
Fastest and most convenient
|
| Maya | 5–15 minutes | ₱100 |
No withdrawal fee
|
| Bank Transfer (BDO, BPI, Metrobank, UnionBank) | 10–30 minutes | ₱200 |
May take longer outside business hours
|
| Other e-wallets (Coins.ph, GrabPay) | Varies | ₱100 |
Must be linked beforehand
|
My take on each method:
GCash is what most people use. It’s quick, reliable, and you can use the money right away for anything – pay bills, buy load, transfer to your bank, whatever. I’ve withdrawn to GCash dozens of times and it’s always smooth.
Maya works just as well as GCash. Some people prefer it, some don’t. The processing time is about the same. No fees either, which is nice.
Bank Transfer is good if you want the money directly in your bank account. It takes a bit longer though, especially if you’re withdrawing outside banking hours or on weekends. The minimum is also higher at 200 pesos instead of 100.
3. Withdrawal Rules & Conditions
Before you try to withdraw, there are some requirements you need to meet:

Important Withdrawal Policies
Complete your account verification (KYC) first
KYC stands for “Know Your Customer.” Basically, you need to verify your identity by uploading a photo of your ID – driver’s license, passport, or national ID works. You only do this once. If you haven’t done it yet, you won’t be able to withdraw. The system will just reject your request.
The name on your bank/e-wallet must match your Juan365 account
I mentioned this earlier but it’s worth repeating because it’s the most common reason withdrawals fail. If your Juan365 account says “Juan dela Cruz” but your GCash is registered under “John dela Cruz,” it won’t work. The names have to match exactly.
Follow the minimum and maximum withdrawal limits per day
You can’t withdraw less than 100 pesos (or 200 for bank transfers). There’s also a maximum daily limit, usually around 50,000 pesos for regular accounts. If you need to withdraw more, you’ll have to do it over multiple days or contact support to raise your limit.
If bonuses are active, make sure the turnover requirement is met
Remember those bonuses you claimed? You can’t just take the bonus money and run. You need to play through it a certain number of times first – usually 5x to 10x the bonus amount. Check your bonus terms to see if you’ve met the requirement. If not, you’ll only be able to withdraw your actual deposited money, not the bonus.
Some requests may go through manual review for security purposes
Occasionally, especially for larger amounts, Juan365’s security team will manually check your withdrawal. This is normal and just takes a bit longer. Don’t worry, your money isn’t lost – they’re just making sure everything’s legit.
4. Common Withdrawal Issues

Common Withdrawal Issues
Things don’t always go perfectly. Here are the usual problems people run into and why they happen:
Mismatched account name or wrong bank details
This is the number one issue. Check that your name matches and that you entered the correct account number or mobile number. One wrong digit and your money goes nowhere.
Duplicate withdrawal requests
Don’t click the withdraw button multiple times thinking it’ll make it faster. It won’t. It’ll just create multiple requests and confuse the system. Click once and wait.
E-wallet or bank maintenance in progress
Sometimes GCash, Maya, or banks do system maintenance. If you try to withdraw during that time, it might fail or take longer. Usually happens late at night.
Incomplete account verification
If you skipped the KYC verification, go do it now. You can’t withdraw without it.
Banking downtime during weekends or holidays
Bank transfers especially can be slow on weekends or holidays when banks aren’t fully operational. GCash and Maya usually work fine though.
👉 If you don’t receive your funds within 30 minutes, contact Juan365 Support. Don’t just sit there waiting for hours. Their support team is actually helpful and can check what’s going on with your withdrawal.
5. Tips for Faster Withdrawals
Want your money as quickly as possible? Here’s what works:
Use the same method for deposit and withdrawal
If you deposited with GCash, withdraw to GCash. If you deposited via bank transfer, withdraw to your bank. Juan365 requires this for security reasons anyway, so you might as well just do it from the start.
Avoid sending multiple requests at the same time
One withdrawal request at a time. Wait for it to complete before making another one.
Withdraw during bank operating hours (8:00 AM – 10:00 PM)
Even though GCash and Maya work 24/7, withdrawals during normal business hours tend to process faster. If you withdraw at 3 AM, it might take a bit longer.
Keep your GCash or Maya account active and updated
Make sure your e-wallet app is updated to the latest version. Also use it regularly – accounts that haven’t been used in months sometimes have issues receiving money.
6. Frequently Asked Questions
💬 I withdrew money but haven’t received it yet. What should I do?
Don’t panic. Give it the full processing time – up to 30 minutes. If it’s been longer than that, contact Juan365 support. Have a screenshot of your withdrawal request ready so they can look it up quickly.
💬 Can I withdraw without verifying my account (KYC)?
Nope. You absolutely need to complete KYC verification first. It’s required by law to prevent money laundering and fraud. Just upload your ID once and you’re good forever.
💬 I entered the wrong account number. Can I fix it?
Contact support immediately. If they haven’t processed your withdrawal yet, they can cancel it and you can try again with the correct details. If it already went through to the wrong account… well, that’s trickier. You might need to contact that e-wallet or bank directly.
💬 Can I withdraw all my balance at once?
Yes, as long as it’s above the minimum limit and you don’t have active bonus restrictions. Just enter your full balance amount and withdraw it all.
💬 Can I withdraw to a different wallet than the one I used for deposit?
No. For security reasons, you have to withdraw to the same payment method you used to deposit. This prevents fraud and money laundering. So if you deposited with GCash, you must withdraw to GCash.
💬 Do withdrawals work on weekends?
Yes! GCash and Maya work fine on weekends. Bank transfers might be slower if the bank is offline, but they’ll still go through eventually. I’ve withdrawn on Sundays before with no issues.
7. Ready to Cash Out?
Withdrawing from Juan365 is actually pretty simple once you’ve done it once or twice. The whole process takes maybe 5 minutes of your time, and the money shows up in another 5-10 minutes.

Daniel Reyes is the CEO of Juan365 with more than 12 years of experience in the iGaming and online betting industry. He leads Juan365 with a strong vision and ensures the platform fully complies with PAGCOR regulations.
